Your right to privacy is important to Pristine Aerosols Private Limited. We recognize that when you elect to provide us with information about yourself, you trust us to act responsibly.
We believe this information should only be used to help us provide you with better service. When you visit our Internet Site and access information you remain anonymous. There are occasions when we request from you certain information on our website such as your credit card information, e-mail, mailing address, telephone numbers, etc. The purpose of our requesting such information is to be able to better understand your needs, and provide you with services that we believe may be valuable to you. Before we ask you for any such information, we will generally explain how this information will be used. We will not provide any of your personal information to other companies or individuals without your permission. We may, however, provide such information to contractors providing services to us in relation.
Disclaimer
Your surfing of Pristine aerosols private limited website www.papl-india.com is at your own risk. Neither Pristine Aerosols Private Limited nor any other party involved in creating, producing or delivering the Internet Site is liable for any direct, indirect, incidental, consequential, punitive or other damages of any kind arising out of your access to or use of this Internet Site. Pristine Aerosols Private Limited, we make all efforts to put accurate information, pictures, data, etc. There could be mistakes due to human errors in data-entry or grammar.
We have a “no return policy” on all purchases unless there was error or damage due to shipment. The criteria of Returns are given on the Return Policy.
By using www.papl-india.com for any intention whatsoever, you agree with the company law that you will not attempt to utilize other’s user name, password or account information without authorization from first Under copyright law, company will not permit posting, copying, downloading, uploading, transmission, retransmission, distribution, redistribution, publication, republication, recompilation, disassembling or other modification or commercial exploitation of any proprietary material made available through www.papl-india.com
Pristine Aerosols Private Limited makes no representations or warranties, either express or implied, of merchantability or fitness for a particular purpose or of any nature regarding the information or the product to which the information refers. The information on this website may include typographical inaccuracies.
Under no circumstances will Pristine Aerosols Private Limited be liable to any person or business entity for any direct, indirect, special, incidental, consequential or other damages based on any use of this website or any other website to which the Pristine Aerosols Private Limited website is linked, including, without limitation, any lost profits, business interruption, or loss of programs or information, even if Pristine Aerosols Private Limited has been specifically advised of the possibility of such damages.
Return Policy
We only accept returns against manufacturing defects within 15 days from the shipping date of your order.
We cannot guarantee 100% Color Match as it is dependent upon various factors like age of the product, atmospheric conditions, improper applications etc.
Since, we do the shade matching with the painted panels obtained from original sources, we can only test them for shade matching on those itself. Therefore, we are not liable for any direct, indirect, incidental, consequential, punitive or other damages of any kind arising due to use of any of our product manufactured or marketed by us.
Criteria for refunds
1. Paint Unavailable
Some colors shown on our website may have been discontinued. We will issue a refund for any colors we cannot make.
2. Shipping delays due to shade being “out of stock”
We generally ship the order within 7 working days from the date of your order is placed. In case of a delay, the customer is requested to wait for 15 days and after that customer can email us for a refund.
3. In case of Color Mismatch
First, please read our section on Color Mismatch below. Do not send your order back to Pristine Aerosols Private Limited expecting us to refund your money. We will refuse the shipment or just send it back to you at your expense. Any returned merchandise that you wish to send back MUST be approved by a sales staff member of Pristine Aerosols Private Limited. You must enclose the confirming email from Pristine Aerosols Private Limited authorizing you to return the merchandise.
We shall not be able to refund if:
You decided not to use the paint.
Found it cheaper elsewhere.
You did not like the paint.
You have decided to have someone else do the work.
You have changed your mind or for any other reason.
All sales are final. Once you have placed an order, it cannot be cancelled for any reason.